How can I reach Music Circle for questions?
Send your question to service@musiccircle.nl and will we dive into it.
What if I want to make a complaint?
Uh-oh, something went wrong. First of all, our apologies because we strive to give the best possible service. But sometimes things go wrong for us too and unfortunately this is what you experienced. We find this extremely annoying and would like to solve this for you.
Send your complaint to service@musiccircle.nl and we will deal with it immediately.
Have we not been able to help you to your satisfaction?
Then of course you can always submit your complaint to the WebwinkelKeur Foundation via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil. From 15 February 2016, it is also possible for consumers in the EU to file complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being handled elsewhere then you are free to file your complaint via the platform of the European Union.
